We would be very grateful to all our clients if you could please call us if you are unable to attend your appointment or class.
At Therapia Physiotherapy and Pilates we provide a premium quality physiotherapy service. In order to provide the best service possible we promise to give you our full and undivided attention and offer a strictly one-on-one service of 45minutes for initial and 30 minutes standard. This differs to other physiotherapy practices that offer only 20minutes for a standard consultation.
In order for us to continue to offer such a high quality service we need your help. If you need to change or cancel your appointment, we request 24 hour notice.
All appointments cancelled on the day of the appointment and no-show appointments will incur a $45.00 cancellation fee.
On most days we have a client wait list to action & this would allow us enough time to call them to fill your cancelled appointment time.
🙂 Thank you!